Refund policy
- 14-day withdrawal window — customers have 14 days from delivery of the last item to request a return or cancellation
- Return timing — customers must send items back within 14 days of notifying you
- Refund timing — when they can expect their refund
- Return shipping responsibility — who pays for return shipping
- Standard outbound shipping — you must refund the original standard shipping cost
- Exemptions — any products excluded from the right of withdrawal
- How to start a request — direct customers to their account at https://shopify.com/84232110328/account